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 Category: Troubleshooting

Articles in this Category

"503 valid RCPT command must precede DATA" error
What is this error?
Article rated 3.3/5.0
Can receive email, but can't send any?
In an effort to help combat SPAM, increasing numbers of ISPs both locally and internationally are implementing "Port 25 blocking", which restricts the use of external SMTP Servers.If you're suddenly u...
Article rated 3.3/5.0
I am getting an 500 Internal Server Error, How do I fix it?
This could be easily fixed by just changing the permissions of the file/directory in question. You can change the permissions by using the File Manager within cPanel, or an FTP client (for example Fil...
Article rated 3.0/5.0
How to fix 403 Error Messages
If you receive a 403 error it means you are triggering a security rule in the firewall.  To fix this you can login to your cPanel and click the Mod Security icon.  You would then turn Mod Security OFF...
Article rated 3.3/5.0
I'm not receiving any email!
By far the most common cause of email problems we see is in fact unrelated to email itself.
Article rated 3.3/5.0

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